At Euphioid, customer satisfaction is important to us. We offer a 30-day return policy to provide confidence when shopping with our brand.
If you are not fully satisfied with your purchase, you may request a refund within 30 days of receiving your order. To qualify for a return, items must be unused, unopened, and in their original packaging.
How to Initiate a Return
To begin a return, please contact our support team at:
You may also use the contact form available on our website.
Once your request is received, we will provide detailed return instructions, including the appropriate return address and any required authorization.
Please note:
Return shipping costs are the responsibility of the customer unless the return is due to our error.
Items returned without prior authorization will not be accepted.
Order Inspection and Issue Resolution
We recommend inspecting your order immediately upon delivery.
If your order arrives damaged, defective, or incorrect, please notify us within 48 hours of receipt. Prompt communication allows us to quickly evaluate and resolve any shipping or fulfillment issues.
Please include your order number and photos of any damaged items when contacting support.
Return Processing and Refunds
Once your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, refunds will be issued to your original payment method within 7–10 business days.
Please note that your bank or credit card provider may require additional processing time before the refund appears in your account.
If more than 15 business days have passed since your return was approved and you have not received your refund, please contact us at support@euphioid.com for assistance.
Non-Returnable Items
For safety and quality reasons, opened or used dietary supplement products cannot be returned.
We reserve the right to refuse returns that do not meet our policy requirements.